The future of negotiations
In negotiations, humans are likely to make long-term errors due to a number of factors such as stress, insecurity, or fear of rejection. When it comes to utilizing data, let’s face it, humans are not naturally great. The average short-term memory of a human being can only carry five things simultaneously, and for example, a rapid calculation is impossible. While these can be overcome with the help of computers, there is one key issue as to why computers are not invited into negotiations – natural language.
The Golden Era for computer-assisted negotiations
In the future, when we talk to strangers, there will be no conflict or misinterpretation of facts. I believe computers will work as advisors that have all the necessary information for a successful negotiation due to efficiently analysing data sets as large, as everything is ever written. However, humans will remain as decision-makers for a good reason. Unlike computers, they experience desire, a dominant factor in decisions. The rapid development of NLP technology has created a Golden Era, where computers are invited to join human-to-human negotiations.
The increasing help of technology will improve the quality of human interactions and yield value from conversations in multiple ways.
Computers have access to a lot of valuable data, that can contribute enormously to human-to-human negotiations.
Identifying valuable conversations
The very same technological leap that is needed to guide negotiations will enable us to simulate them. By simulating negotiations and predicting the end result, we can also know beforehand whether the negotiation is worth our time. For example, in a sales situation, we would only enter negotiations in which the following conditions are met:
• The counterpart has a need for our offering
• The counterpart has the necessary resources to purchase our offering
• We can confidently express that our offering meets and exceeds the expectations within the particular market
These are the first steps that we Zeframers already have taken in our journey toward our Grand Vision. We want to fulfill the vision in a financially feasible way by initially entering the most addressable markets. These markets include those in which valuable conversations are continuously entered and progressed in large quantities every day. Some examples include leasable office spaces, insurance plans, and electric vehicles.
Within our operating markets, we are continuously analysing companies and building the strongest of arguments to guide negotiations. By connecting the strongest candidates with the most suitable offering in the marketplace, we are creating superior conditions for successful negotiations. While doing so, we are also ensuring that our technology remains as generalisable as possible for future expansion.
Our journey begins with a single negotiation type:
Me: ‘’ I would like to negotiate a new rental agreement for my currently vacant office space.’’
Computer: ‘’Sure thing. I will now analyse all of the past lease periods of all commercial real estate properties from the past 30 years. I will find your location and particular office space the best tenant that will most likely still be yours five years from now’’
Me: ‘’Thanks, sounds good.’’
Computer: ‘’After 1 second of processing I have learned that there are 56 candidates to move into your premises this year. The number one candidate with a 35.6% probability to accept ideal terms is ‘Sam’s IT Software Inc’. They have just announced a series A funding of €4.8M and have within the past two weeks published three new job openings on their website for software developers. Would you like to contact CEO Sam Wright?’’
Computer: ‘’Great, here’s what you should say to CEO Sam via LinkedIn:
Congratulations on your latest funding news! Nicely done after only 23 months of existence. I wanted to ask whether you are looking for a new office to fit your team and all the additions you are currently hiring? I would love to have an opportunity to show you this beautiful vacant space only a 3-minute walk away from Main St. 200. The last tenant had a similar background to Sam’s IT Software and now they are moving into a bigger space. You might actually know them, they are Lisa’s Robots Inc. So what do you think, would you like to come and have a look, say next week?
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